Accountability: We have all been there—being in a dysfunctional culture with double standards for different people. This lack of accountability is disengaging and confusing. Accountability is the glue that keeps people together on a team. Additionally, accountability is the glue that keeps values front-and-center no matter job title or role. Leadership is holding people accountable (yes, this can be uncomfortable at times) to a high standard of professionalism.
Trust: We have all been there—being micromanaged to the point where we cannot be creative, authentic or have the ability to do what we were hired and trusted to do in the first place. Trust gives people the space to do their best work and yes—make mistakes at times. Leadership is giving people the space to do their best work and having the patience to coach and mentor during mistakes and setbacks.
Purpose: We have all been there—being a part of a team that has no inspiring goal or clear impact on people or the world. Purpose is a great motivator and is the fuel to a strong work ethic. Leadership is giving people the constant reminder of the “why” for doing the work. Great culture has a great purpose.
Bill Marklein is a national speaker on leadership and culture and is the founder of Employ Humanity. Marklein will be speaking at Employ Humanity Leadership Day 2024 in Milwaukee at the Harley-Davidson Museum.