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Name: Jane Clark

Business Title:  President

Organization:  Michigan West Coast Chamber of Commerce, Holland Michigan

Favorite Musician: Colbie Caillat

Favorite Vacation:   Cinque Terre, Italy

Favorite Restaurant:  Hops at 84 East for the Chicken Caesar Salad Pizza


BILL MARKLEIN: What is in the DNA of a servant leader?

JANE CLARK: The DNA of a Servant Leader is clearly articulated in our Chamber’s first of five core values - “It’s All About You.” That means that every action we take, every decision we make, every person we hire, is focused on meeting the needs of those we serve – our 1,250 business members. My job is to ensure we are driven day-in and day-out to bring businesses together for the greater good of our community.


BILL MARKLEIN: What has been the most important factor(s) in your leadership development journey?

JANE CLARK: My discovery of the Entrepreneurial Operating System – EOS has been life changing. Following the simple, yet powerful, tools outlined by Gino Wickman in the book “Traction” has taken our organization to new heights with an amazing staff team that is 100% rowing in the same direction. We are now achieving goals that we never thought possible.


BILL MARKLEIN: How does Emotional Intelligence, the awareness and management of your own emotions and the emotions of others, play a role in your leadership?

JANE CLARK: Identifying the guiding principles – the unique core values - inside each member of our staff team has been transformative in putting together a team that is all working together for the greater good of our wonderful community. This knowledge has helped our organization build a thriving, cohesive culture.


BILL MARKLEIN: Who has made the most positive impact on your life and what is this individual’s attributes?

JANE CLARK: My husband – Robert Clark – has encouraged, supported, challenged, celebrated, nurtured, and loved me for 30 years of marriage. He is a wonderful, caring, and compassionate husband, father and best friend.

JANE CLARK MORE ON LEADERSHIP: A leader’s job is to crystalize the vision and build a strong organization. We’re on a journey to master the six key components that make any organization great: Vision, People, Data, Issues, Process and Traction. Integrating the Entrepreneurial Operating System into everything we do has become a way of life.