11 Tips To Use Emotional Intelligence
In Virtual Team Meetings
Social Awareness: Have empathy for the vast differences in comfort level with technology. Lead and serve with understanding.
Self-Management: If possible, activate your webcam to allow for non-verbal communication. Head nods are appreciated!
Self-Management: Verbally announce joining the meeting and leaving the meeting to avoid confusion.
Self-Management: If the group as a whole is asked for confirmation of feedback (i.e. "Does that make sense") all respond to avoid leaving someone behind or wasted time.
Self-Awareness: Be patient with background distractions (pets, kids, etc.). Better yet, say hello. This is why we come to work in the first place!
Social Management: Create a structured round robin response to avoid unintended interruptions and choppy communication.
Social Management: Have a designated lead facilitator of each team meeting. This is typically the person who created the meeting.
Social Management: As in person, brief agendas are always appreciated in advance and will add efficiency to the meeting.
Social Management: Incorporate a trivia, fun outift or icebreaker to bring the human element virtually. Also, a simple check-in on the human level "how is everyone doing" goes a long way.
Self-Management: Be adaptable to different emotions. This crisis is impacting our personal lives on multiple levels.
Self-Awareness: Before the virtual meeting starts, have self-awareness of your own emotional state. Breathe. For negative emotions, name it to tame it. Share your negative emotions with your team to be authentic and most human. We are all in this together and share very similar emotions.