13 Signs You Are Leading With
Emotional Intelligence During Crisis
Promote family time/exercise/self-care and having the social awareness that this is essential.
Overcommunicate with team members and check-in by having empathy that there is high uncertainty, anxiety and depression.
Model organization's core values in-person and virtually. Making decisions guided by core values will give team members confidence and clarity.
Pause. Respond more and react less.
Listen with curiosity and empathy. Think "what is really needed here and how can I help?" Utilize employee assistance resources.
Adapt quickly to different emotions, situations and strategy.
Are accessible and present. Working remote is not an excuse for being out of touch and unreachable.
Create mini-moments for self-reflection using self-awareness. Make self-care a priority.
Do not expect to be happy at all times. Embrace the negative emotions with resilience and courage.
Have a sense of humor. Humor goes a long way with shifting negative emotions into more positive emotions.
Put people first.
Are authentic. This is the first pandemic for leaders. Be gentle with yourself and others. You don't have to be fake and bulletproof.
Have faith and unshakable optimism during challenging times.